Cookie Policy
Last updated: June 13, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and understand how you use our platform. Cookies can be:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period
- First-Party Cookies: Set by our website
- Third-Party Cookies: Set by partners (analytics, ads, etc.)
2. Types of Cookies We Use
Essential Cookies
Required for basic functionality (login, security, cart)
session_id- Maintains your login sessioncsrf_token- Protects against security threatscart_items- Remembers items in your shopping cartuser_preferences- Stores your display preferences
Performance & Analytics Cookies
Help us understand how you use our platform
_ga- Google Analytics (user ID)_gid- Google Analytics (session ID)- Page views, clicks, and navigation patterns
Functional Cookies
Enable personalized features and experiences
- Language and currency preferences
- Recently viewed products
- Saved items and wishlist
Marketing & Advertising Cookies
Used for targeted advertising and campaigns
- Remarketing and retargeting pixels
- Social media integration
- Email marketing tracking
3. Third-Party Services
We use cookies from trusted partners:
| Service | Purpose | Privacy Link |
|---|---|---|
| Google Analytics | Website traffic and user behavior analysis | Google Privacy |
| Paystack | Payment processing | Paystack Privacy |
| Facebook Pixel | Advertising and user tracking | Facebook Privacy |
4. Cookie Consent
When you first visit our website, we display a cookie consent banner. You can:
- Accept All: Accept all cookies for enhanced experience
- Reject Non-Essential: Accept only necessary cookies
- Customize: Choose which types of cookies you prefer
Essential cookies are always used for security and functionality. You can manage other cookies anytime.
5. Managing Your Cookie Preferences
Through Your Browser:
- Chrome: Settings > Privacy & Security > Cookies
- Firefox: Preferences > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Cookies
- Edge: Settings > Privacy > Cookies
Do Not Track:
If your browser supports "Do Not Track," we respect this preference for non-essential tracking.
Through Our Website:
Visit your account settings to update cookie preferences at any time.
6. Other Tracking Technologies
- Web Beacons: Tiny images that track page visits and opens
- Local Storage: Data stored in your browser for persistent settings
- Session Storage: Temporary data during your visit
- Pixels: Tracking codes for advertising platforms
7. Data Retention
- Session cookies are deleted when you close your browser
- Persistent cookies typically expire after 12-24 months
- Analytics data is retained for up to 26 months
- You can manually delete cookies anytime
8. Contact Us
For questions about our Cookie Policy:
- Email: support@multivendorgh.local
- Phone: +233 XXX XXX XXX
- Address: Accra, Ghana